An initial reservation may be made by telephone, post, fax, email or online and will be held for 7 days pending the return of the completed booking form or letter and initial deposit. If the deposit is not received within this time frame the dates will be released.
The sending of a deposit for a reservation confirms your acceptance of the terms and conditions set out below and shall be binding on you and all persons stated in the booking. You are accepting these terms on their behalf. Once the reservation has been confirmed and a deposit paid the named person on the booking will be responsible for the total rental price of the property as agreed.
The occupation shall be in the form of a holiday/vacation rental only and does not constitute a permanent or primary residence or other tenancy. Occupancy shall begin on and terminate on the arrival and departure dates listed on the booking form. The premises shall not be used for any business, professional, unlawful or hazardous purpose.
A deposit of £100per week is required to confirm the booking. The remaining balance must be paid no less than 8 weeks before the arrival date (please allow 3 working days for cheque clearance). Bookings made within 8 weeks of arrival are payable in full. On clearance of the party's full payment, including a security deposit, full information and directions will be sent. Cheques should be made payable to Mrs R Buglass
A security bond of £100 must be paid at the same time as the final balance to cover against any damage/breakages/loss to the properties or their contents. It is refundable within 14 days of leaving the properties, pending an inspection. Any damage to the house, contents or grounds will be deducted from this bond and the full amount may be retained if warranted. Please note we are not liable for any fines or summons as a result of your party's actions.
Any cancellations must be made in writing. We reserve the right to cancel the booking if payment has not been made in accordance with the conditions above.
The following cancellation charges will apply:
More than 8 weeks prior to departure - loss of booking deposit
4-8 weeks prior to departure - 50% of total rental cost
Within 4 weeks - 100% of total rental cost.
Names of all guests must be provided at the time of booking. To ensure comfort, security and compliance with licensing legislation, only persons named may occupy the properties and subletting, sharing or assigning is prohibited. Larch Cottage sleeps a maximum of 4; Tulip Cottage sleeps a maximum of 4.
The property is available from 4pm on the day of arrival unless otherwise agreed. It must be vacated by 10am on the day of departure to allow our housekeepers access.
An adult must accompany persons under the age of 18.
No multiple single sex bookings ie. stag /hen parties are permitted without prior agreement.
If any breakages occur, guests can replace the items like for like at no additional cost.
The cottages are no smoking and animals and pets are not permitted.
Linen and towels are provided but guests are responsible for laundry of such items themselves as required during their stay, together with day to day cleaning of the home and garbage removal.